BSHI - Benefit Services of Hawaii

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Your Team Is Waiting For You

USAble Life isn’t just a place to work. We’re a community of diverse talents and backgrounds dedicated to protecting our customers when they need us most. We believe in a workplace that not only ignites a passion within our employees, but also one that supports employees to grow, both professionally and personally, while allowing them the balance they need to live happy, healthy lives. Each member of our community helps make a difference in the lives of our customers, so it’s our mission at USAble Life to make a meaningful difference in theirs.


No one plans for the unexpected. When it happens our customers count on our dedicated Claims experts. We have a heartfelt commitment to do the right thing by processing claims quickly and accurately, offering a helping hand when our customers need it most.

Customer Service & Client Services

Our Customer Service Representatives and Client Services Managers work diligently each and every day to build relationships, resolve issues and provide outstanding service. Through phone calls or email, our customers can hear the smile in their voices.

Human Resources & Organizational Development

Our Human Resources team is known for matching the right people to the right roles. Our Organizational Development team invests in our people through training and development. It’s the mission of both of these teams to champion culture in the organization, which is the very heart of who we are and inspires us to be the best we can be.

Information Technology (IT) Solutions

Information Technology Solutions is critical in our industry, and we need teams that bring innovative approaches and creative solutions. Our Technology Solutions and Business Systems teams build web-based customer interfaces, manage and improve administrative systems and databases, secure our network, and keep our corporate technology running smoothly.

Legal & Finance

Our Legal team ensures we comply with all applicable laws and regulations. They guide, advise and shape the future of our business. Our business savvy Finance team certainly knows their way around balance sheets and ledger systems. Not to mention prompt and accurate delivery of our paychecks, which is always something to smile about.

Membership & Billing

Once we bring on a new client, the work certainly doesn’t end there. Membership & Billing handles the day-to-day maintenance and billing to ensure that our customers’ payroll and benefit administration runs smoothly all day, every day.

Policy Services & Central Records

Policy Services ensures new client onboarding goes off without a hitch, from receiving the application to issuing policies. This team specializes in accuracy, expediency and flawless execution. Central Records makes sure all the important documents are at our fingertips whenever we need them.

Producer Compensation, Compliance & Reporting

PCCR works hand-in-hand with our Sales team and our distribution partners to ensure everything is in place. They validate that agents selling our products are properly licensed and quickly paid. They also handle a variety of reporting to help enhance our success.

Product Development, Acturarial & Underwriting

Managing risk is the core of the insurance business and the Product, Actuarial and Underwriting teams work together to deliver well-designed and fairly-priced products that afford our customers peace of mind from the risks of life.

Sales, Account Management & Marketing

Our Sales team connects potential customers with the right products, creating a comprehensive benefit package. Account Managers focus on ensuring client needs are met and finding ways to continue to serve them. Marketing is where concept becomes reality and business and creativity are blended together. These teams work together to demonstrate our value to the market.